Monday, August 16, 2010

Transition in IT Outsourcing

Vinay Tiwari finished his PhD research successfully by defending his PhD thesis on "Transition Process and Performance in IT Outsourcing".

He proposes two important suggestions.

1. The transition process in IT ousourcing will necessarily proceed in three sequential and conjunctive phases: transfer, adapt, and routinize.

2. One can shorten transition duration by chosing routines-based transfer mechanisms (like observation) and codification practices (i.e. using templates and interactive document reviews).

This dissertation is one of the first in the world that is using laboratory experiments in the context of IT outsourcing.

You can download his PhD thesis here.

Business Agility and IT

Marcel van Oosterhout defended his dissertation on Business Agility and IT in Service Organizations. His main claim is that in many service organizations business agility performance is hampered by information technology.

His empirical research shows the importance of (i) aligning sensing, responding and learning capabilities among each other and (ii) aligning IT capabilities with business capabilities.

His research results will have a profound impact on the next generation Enterprise Resource Planning (ERP) systems.

Hello Agile; Bye Bye Old IT.

You can download and read his PhD thesis here.

Friday, August 13, 2010


There is an enormous interest in our research about new ways of working and its impact on individual and organizational performance.

Our research programme Erasmus@Work will be the platform for exchanging ideas and results.

Our work was presented at Microsoft's New World of Business Event, May 26 2010 in Amsterdam.

Our research was reported at Austrian TV ORF2 - see the TV clip;
Der Standard in Austria - see the article;
The Irish Times - see the article;
The Computer Weekly in the UK - see the article;
The IT New in Slovakia - see the article.

A short overview of our research was presented in RSM Insight, see the article.