Friday, January 5, 2007

BPO as Strategic Partnering

Together with the Management Development Institute (MDI) in Gurgaon, India, we organized on August 24, 2006 a seminar on how to create successful relationships in business process outsourcing between European clients and Indian service providers. Several Indian service providers discussed how to deal with the European market and how to create win-win projects. Attached is the presentation BPO as Strategic Partnering of Prof. Saxena and Dr. Bharadwaj about the preliminary results of the MDI/RSM project. The project is sponsored by the European Union. For me it was the first time to visit India and although two days is short it provided me with some insights about the strenghts and weaknesses of the Indian economy.

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